Your Orders

Help! There’s a problem with my order.
Placing Orders If you're having difficulty placing your order, please call us at 855-482-7375 (extension 1 for customer service) and we'll b...
Fri, Aug 10, 2018 at 3:28 PM
Can I change or cancel my order?
If you have just placed your order and notice that something is incorrect, or need to cancel your order, please call our customer service line immediately a...
Fri, Aug 10, 2018 at 3:29 PM
What is your return policy?
E-Liquids No refunds. No returns. Taste is too subjective. Many e-liquids that some find amazing, others dislike, so we cannot offer refunds or returns ...
Tue, Aug 20, 2019 at 1:38 PM
Can I get samples with my order?
Due to the FDA Deeming Regulations regarding vapor products, which went into effect on August 8th, 2016, providing free samples of e-cigarette products is n...
Wed, Aug 30, 2017 at 10:13 AM
What is this #GVBoxArt I keep hearing about?
Our order fulfillment team is amazing - in addition to getting your orders out per our same-day shipping policy, they sometimes have time to include a littl...
Fri, Aug 10, 2018 at 3:20 PM